- FAQ

Frequently Asked Questions (FAQ’s)

Below are the Frequently Asked Questions at USA Services Online Pharmacy. If you do not find the answer that you are looking for feel free to chat with us online or email us at [email protected].

What is your Guarantee?

USA Services Online Pharmacy has a 100% Satisfaction Guarantee. If you do not like the product after receiving it we will issue you a full refund.

What is your shipping delivery time and cost?
We offer Mail Service shipping. It usually arrives in about 14 – 18 business days to most locations in the U.S.

Other locations can take up to 21 Business Days. Orders placed after 5:00 PM CST will be considered placed on the next business day. We only deliver to the US and its territories. 

All orders over $199 have Free Shipping. Orders under $199 have a $25 shipping charge.

Please note that there are sometimes shipping delays beyond our control such as weather and stock availability.

See: USA Services Online Pharmacy Shipping and Cost

What is your cancellation policy?
You may cancel your order any time before it is shipped. Orders are generally shipped within 48 hours after the order has been taken.

What if my package is lost in shipment or takes longer than 28 days?

If  you have not received it in 28 days we will reship another order to you at no charge.

How old do you have to be to purchase from USA Services?
You must be at least 18 years or older to purchase any product from our site.

I can’t find the product I want

Please email us at [email protected] one of our procurement specialists will check to see if the product that you are looking for is available.

Other Frequently Asked Questions

What is Generic?
Generic products are those that use the same ingredients but have a different brand name. The contents of our generic pills are exactly the same as the branded ones.

Why can USA Services sell products so cheaply?
First we sell directly to the consumer so there are no “mark-up” fees from a distributor. Additionally, our products are manufactured offshore which significantly lowers the cost.

One of our most FAQ-Frequently Asked Questions is “What happens after my order is taken?”
All orders are reviewed by a physician who reviews the information you have provided. Based on that, your order is then filled and shipped or declined. When approved, the physician then writes a prescription and the order is sent to the pharmacy to be filled and shipped to you. Most orders are processed within 48 hours.

What is the package like?
The order will come in a shipping envelope or box containing your order. We value your privacy and therefore, the shipping envelope will state only your name, shipping address and any Customs Declarations that are needed..

More FAQ-Frequently Asked Questions 

Can I order on the phone?

Yes, you can call us at 888-203-0881 to place your order with one of our staff members

Where can I order quality medications for Erectile Dysfunction and Premature Ejaculation?

You can buy a variety of high quality medications for Erectile Dysfunction and Premature Ejaculation at USA Services Online Pharmacy.

One of Our most FAQ-Frequently Asked Questions is “Can I track my order?”

Yes, you will be provided a tracking number so that you can follow your order.

What are Premium Generic Medications?

Premium Generic Medications are the medications made of the same high quality as the branded versions.

Can’t find your Medications Online?

If you cant find your medicines online with us please email us at [email protected] and tell us the product or products that you are interested in.  We will do our best to acquire that product for you.   

Are generic medications less effective?

No. Our Generic Medications are made of the same high quality as the branded version. 

Click for more information on Generic Medication USA Service has one goal – Your Health and Satisfaction.


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